.support-page-main{background-color:#f8fafc;min-height:100vh;padding-bottom:5rem}.support-hero-section{text-align:center;background:linear-gradient(#fff 0%,#f1f5f9 100%);border-bottom:1px solid #e2e8f0;padding:135px 0 3.5rem;position:relative;overflow:hidden}.support-hero-glow{pointer-events:none;z-index:0;background:radial-gradient(circle,#187fd61f 0%,#187fd600 70%);width:750px;height:380px;position:absolute;top:-120px;left:50%;transform:translate(-50%)}.support-hero-container{z-index:1;max-width:860px;margin:0 auto;position:relative}.support-badge{letter-spacing:.08em;text-transform:uppercase;color:#0f172a;background-color:#fff;border:1px solid #e2e8f0;border-radius:9999px;align-items:center;gap:8px;margin-bottom:1.25rem;padding:6px 16px;font-size:.75rem;font-weight:700;display:inline-flex;box-shadow:0 1px 3px #0000000a}.support-badge-dot{background-color:#10b981;border-radius:50%;width:8px;height:8px;box-shadow:0 0 0 3px #10b98133}.support-hero-title{color:#0f172a;letter-spacing:-.02em;margin-bottom:1rem;font-size:clamp(2.1rem,4.2vw,3rem);font-weight:800;line-height:1.15}.support-hero-title .text-primary-gradient{background:linear-gradient(135deg,#187fd6 0%,#0284c7 100%);-webkit-text-fill-color:transparent;-webkit-background-clip:text}.support-hero-desc{color:#475569;max-width:680px;margin:0 auto 1.75rem;font-size:1.05rem;line-height:1.65}.support-uptime-pill{color:#334155;background:#fff;border:1px solid #cbd5e1;border-radius:9999px;align-items:center;gap:8px;padding:5px 14px;font-size:.8rem;font-weight:600;display:inline-flex;box-shadow:0 1px 2px #00000008}.uptime-pulse-dot{background-color:#10b981;border-radius:50%;width:8px;height:8px;animation:2s ease-in-out infinite pulse-dot}@keyframes pulse-dot{0%,to{opacity:1;transform:scale(1)}50%{opacity:.7;transform:scale(1.3)}}.support-quick-bar{z-index:10;margin-top:-2rem;position:relative}.quick-bar-grid{grid-template-columns:repeat(3,1fr);gap:1.25rem;display:grid}.quick-action-card{background:#fff;border:1px solid #e2e8f0;border-radius:16px;align-items:flex-start;gap:1rem;padding:1.5rem;text-decoration:none;transition:all .25s cubic-bezier(.16,1,.3,1);display:flex;box-shadow:0 4px 14px #0f172a0a}.quick-action-card:hover{border-color:#187fd6;transform:translateY(-3px);box-shadow:0 8px 24px #187fd61f}.quick-card-icon{color:#187fd6;background:#eff6ff;border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;transition:all .2s;display:flex}.quick-action-card:hover .quick-card-icon{color:#fff;background:#187fd6}.quick-card-body h3{color:#0f172a;margin-bottom:.35rem;font-size:1rem;font-weight:700;line-height:1.3}.quick-card-body p{color:#64748b;margin:0;font-size:.84rem;line-height:1.45}.quick-card-arrow{color:#94a3b8;align-self:center;margin-left:auto;transition:all .2s}.quick-action-card:hover .quick-card-arrow{color:#187fd6;transform:translate(4px)}.support-roles-section{padding:4rem 0 2rem}.roles-section-header{text-align:center;max-width:720px;margin:0 auto 3rem}.roles-section-header h2{color:#0f172a;margin-bottom:.75rem;font-size:clamp(1.8rem,3.5vw,2.3rem);font-weight:800}.roles-section-header p{color:#64748b;font-size:1rem;line-height:1.6}.support-roles-grid{grid-template-columns:repeat(3,1fr);gap:1.75rem;display:grid}.role-support-card{background:#fff;border:1px solid #e2e8f0;border-radius:18px;flex-direction:column;padding:2rem 1.75rem;transition:all .25s;display:flex;position:relative;box-shadow:0 2px 10px #00000005}.role-support-card:hover{border-color:#cbd5e1;box-shadow:0 10px 30px #0f172a0f}.role-support-card.card-featured{background:linear-gradient(#fff 0%,#f0f7ff 100%);border-color:#93c5fd}.role-card-badge{text-transform:uppercase;letter-spacing:.05em;border-radius:6px;align-self:flex-start;margin-bottom:1.25rem;padding:4px 10px;font-size:.72rem;font-weight:700;display:inline-block}.badge-student{color:#187fd6;background:#eff6ff}.badge-teacher{color:#16a34a;background:#f0fdf4}.badge-admin{color:#dc2626;background:#fef2f2}.role-card-header{align-items:center;gap:12px;margin-bottom:1.25rem;display:flex}.role-card-icon{border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:46px;height:46px;display:flex}.icon-student{color:#0284c7;background:#e0f2fe}.icon-teacher{color:#16a34a;background:#dcfce7}.icon-admin{color:#ef4444;background:#fee2e2}.role-card-header h3{color:#0f172a;font-size:1.25rem;font-weight:700;line-height:1.2}.role-card-desc{color:#64748b;margin-bottom:1.5rem;font-size:.92rem;line-height:1.6}.role-card-points{flex-direction:column;gap:12px;margin:0 0 2rem;padding:0;list-style:none;display:flex}.role-card-points li{color:#334155;align-items:flex-start;gap:10px;font-size:.88rem;line-height:1.5;display:flex}.point-check-icon{color:#187fd6;background:#e2e8f0;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:18px;height:18px;margin-top:2px;display:flex}.role-card-actions{flex-direction:column;gap:9px;margin-top:auto;display:flex}.btn-role-action-primary{color:#fff;background:#187fd6;border-radius:9999px;justify-content:center;align-items:center;gap:8px;padding:10px 16px;font-size:.9rem;font-weight:700;text-decoration:none;transition:all .2s;display:inline-flex}.btn-role-action-primary:hover{background:#156eb8}.btn-role-action-whatsapp{color:#fff;background:#128c7e;border-radius:9999px;justify-content:center;align-items:center;gap:8px;padding:10px 16px;font-size:.9rem;font-weight:700;text-decoration:none;transition:all .2s;display:inline-flex}.btn-role-action-whatsapp:hover{background:#0d6e62}.btn-role-action-secondary{color:#334155;background:#f1f5f9;border-radius:9999px;justify-content:center;align-items:center;gap:6px;padding:9px 16px;font-size:.86rem;font-weight:600;text-decoration:none;transition:all .2s;display:inline-flex}.btn-role-action-secondary:hover{color:#0f172a;background:#e2e8f0}.support-guide-section{padding:3rem 0}.guide-banner-card{background:#fff;border:1px solid #e2e8f0;border-radius:20px;padding:3rem;box-shadow:0 4px 20px #00000005}.guide-header{text-align:center;max-width:680px;margin:0 auto 2.5rem}.guide-badge{color:#187fd6;text-transform:uppercase;letter-spacing:.05em;background:#eff6ff;border-radius:9999px;align-items:center;gap:6px;margin-bottom:.75rem;padding:4px 12px;font-size:.75rem;font-weight:700;display:inline-flex}.guide-header h2{color:#0f172a;margin-bottom:.75rem;font-size:1.85rem;font-weight:800}.guide-header p{color:#64748b;font-size:.98rem;line-height:1.6}.guide-steps-grid{grid-template-columns:repeat(3,1fr);gap:2rem;display:grid;position:relative}.guide-step-card{background:#f8fafc;border:1px solid #e2e8f0;border-radius:14px;flex-direction:column;padding:1.75rem;display:flex}.step-num-pill{color:#fff;background:#187fd6;border-radius:10px;justify-content:center;align-items:center;width:34px;height:34px;margin-bottom:1.25rem;font-size:.95rem;font-weight:800;display:flex}.guide-step-card h4{color:#0f172a;margin-bottom:.65rem;font-size:1.05rem;font-weight:700}.guide-step-card p{color:#64748b;margin:0;font-size:.88rem;line-height:1.6}.support-sla-strip{background:#fff;border:1px solid #e2e8f0;border-radius:16px;grid-template-columns:repeat(3,1fr);align-items:center;gap:2rem;margin-top:2rem;padding:2rem 2.5rem;display:grid}.sla-item{align-items:flex-start;gap:14px;display:flex}.sla-icon{color:#187fd6;background:#f1f5f9;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;display:flex}.sla-info h4{color:#0f172a;margin-bottom:.25rem;font-size:.95rem;font-weight:700}.sla-info p{color:#64748b;margin:0;font-size:.84rem;line-height:1.45}.sla-info a{color:#187fd6;font-weight:600;text-decoration:underline}@media (width<=1024px){.quick-bar-grid,.support-roles-grid,.guide-steps-grid,.support-sla-strip{grid-template-columns:1fr;gap:1.25rem}.guide-banner-card{padding:2rem 1.5rem}}@media (width<=640px){.support-hero-section{padding:110px 0 2.5rem}.support-hero-title{font-size:1.85rem}.support-quick-bar{margin-top:-1.25rem}.quick-action-card{padding:1.15rem}.role-support-card,.guide-banner-card,.support-sla-strip{padding:1.5rem 1.25rem}}